RESOURCES & CONTACT

After a loss occurs it is often a new and confusing situation for a home or business owner to find themselves in. What am I going to do now? Insurance claims are complex and can involve a range of issues from policy coverage to how to value the loss. A Loss Assessor works for you. Our role is to make sure you receive what you are entitled to under your insurance policy. One Claims has a wide range of skills and specialist insurance knowledge. We are the best team for your claim. 

Yes you can, however the claim payment will be based on the complexities of the policy and the outcome of that claim will depend on the policy wording, the claim submitted and a negotiation process. We have decades of experience of this process. 

Loss Adjusters are professionals who work for and are paid by the insurance company. Most loss adjusters want to settle your claim and move on. The adjuster is answerable to the insurance company, who sets the parameters of their handling of the loss. This is why the Central Bank requires insurers to tell you that you have the option to appoint your own assessor in the event of a claim. One Claims works exclusively for you. We are 100% on your side and will take the time to ensure your claim is properly compiled and presented to maximize your entitlement.

Our fee is paid by the insured party on a contingency basis. We charge up to 10% of the overall insurance claim and this fee may be negotiated with respect to the size and complexity of the loss. We get paid only when you get paid.

One Claims handles any property damage claim arising from an insured event such as fire, theft and weather events.  

We also handle third party claims, usually where requested by insurance brokers to assist clients with difficulties on a particular claim.

You should look for a company with experienced, knowledgeable employees who have a good reputation. You should also ensure that the firm is regulated by the Central Bank of Ireland.